Terms & Conditions | VetTechPrep

Terms & Conditions

After signing up, you will have full access to the VetTechPrep database including VetTechPrep Mobile and can begin reviewing immediately.

Subscription Fees

By submitting the payment and authorization information, you agree to pay the subscription fee. After your payment is processed, you can access the study materials with your login and password. While the subscription is active, questions will be asked and repeated until they are answered correctly. Once answered correctly, questions will be viewable via the Statistics area but will not be asked again. Question banks cannot be reset.

Refund and Cancellation Policy

If you change your mind about reviewing with us or if your subscription is terminated by VetTechPrep, we offer the following refund:

  • If you cancel within 24 hours of enrolling and before utilizing any part of the online database of questions, including VetTechPrep PowerPages, we will refund your subscription price, less a processing fee of $15.
  • If you cancel within 10 days of registration after answering less than 100 questions we will refund 75% of the subscription price, less a processing fee of $15.
  • If you cancel after more than 10 days or answering more than 100 questions there will be NO REFUND.

All requests for refunds must be made by contacting VetTechPrep. Refunds will be made within 30 days of cancellation.

Rights and Responsibilities

VetTechPrep, VetTechPrep PowerPages, and VetTechPrep Mobile are designed to be used by veterinary technician students studying for their board examinations. All information, techniques, and materials are the property of VetTechPrep and may not be resold or reproduced in any manner. You acknowledge that these materials are protected by copyright, trademark, patents or other proprietary rights and laws. You agree that you will not provide any such information, techniques, or material to any third party for any reason. Your enrollment cannot be shared, sold or transferred to another person. You agree to notify VetTechPrep immediately of any unauthorized use of your password. VetTechPrep reserves the right to cancel your membership at any time in the event of any unauthorized use of your account, misuse of the test taking materials or this web site or any other violation of the Terms & Conditions.


VetTechPrep will not approve requests for free extensions based on personal issues, which include but are not limited to ISP connection problems, time constraints, PC incompatibility, etc.

Students who request extensions due to the fault of VetTechPrep servers may be compensated up to five days.

Intellectual Property

All study material and content at VetTechPrep available through this website is property of VetTechPrep and protected by copyright, trademark and other intellectual property laws.

During the membership period the user is entitled to personal, non-commercial use only. Users may not distribute, share, post, email, publish, upload, transmit, create derivative works of, modify, or sell any VetTechPrep content. VetTechPrep reserves the right to limit access to any downloadable or viewable material. Violation of these rights is subject to criminal and civil prosecution.

Privacy Policy

VetTechPrep takes all reasonable precautions to protect user privacy. Personal user information is not sold to third parties (name, e-mail address, mailing address or telephone number). Statistics regarding website use and student performance are gathered in an anonymous fashion for internal content review and external data reporting. User names, addresses, e-mail addresses, or any other personal information remain anonymous in all reports. User credit card numbers are not stored by VetTechPrep. VetTechPrep may use your information to contact you regarding problems with service or to request feedback in all areas of veterinary medicine with the goal of improving the resources available to veterinary students.

Data transmission over can never be guaranteed to be perfectly secure. VetTechPrep takes all reasonable measures to protect your personal information, though we cannot guarantee the security of any information that you transmit to VetTechPrep and all such transmissions are made at your own risk.


VetTechPrep, VetTechPrep PowerPages, VetTechPrep Mobile and other marks and logos on our site are the trademarks of VetTechPrep Corporation. You may not use any trademark, logo or service mark appearing on this web site without the prior written consent of VetTechPrep.

Device and Software Requirements

VetTechPrep requires an Internet connection. High speed connections will be most efficient for study purposes. VetTechPrep is optimized for use with Chrome and Firefox web browsers. It is compatible with most other web browsers provided that they are Javascript enabled, and allow cookies. VetTechPrep is also compatible with Apple's Safari for MacOS X.

VetTechPrep Mobile is optimized for Android and iOS devices. It is also compatible with the latest mobile devices. Compatibility with older smartphones is not guaranteed.

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